For additional help, please contact us below:
Phone: +44 (0)1642 711 400
Email: info@analoxgroup.com
Phone: (714) 891 4478
Email: ussales@analoxgroup.com
Please note that this out-of-hours line is for emergencies only:
0800 211 8160 (UK and rest of the world)
(855) 711 4994 (US)
5 year warranty from the date of the original sales invoice.
We warrant that the equipment will be free from defects in workmanship and materials. The Warranty does not extend to, and we will not be liable for defects caused by the effects of normal wear and tear, erosion, corrosion, fire, explosion, misuse, use in any context or application for which the equipment is not designed or recommended, or unauthorised modification.
The Warranty will be void and shall cease to be effective in the event that the main CO2 sensing element is tampered with, or in the event that any alterations or repairs are made or attempted, except in accordance with any specific previous written authorisation from us.
Following a valid Warranty Claim in accordance with the above, the equipment, upon receipt, will be repaired, or replaced without cost or charge, but at our discretion, we may elect instead to provide to you whichever is the lesser of the cost of replacement, or a refund of net purchase price paid, as per the original sales invoice. We shall have no liability for losses, damages, costs or delays whatsoever. We shall have no liability for any incidental or consequential losses or damages.
In order to effectively notify a Warranty Claim, the claim with all relevant information and documentation should be sent in writing to:
Analox Limited
15 Ellerbeck Court
Stokesley Business Park
Stokesley
TS9 5PT
UK
Email: info@analoxgroup.com
Analox reserves the right to require proof of dispatch to us of the notification of Warranty Claim by any of the above alternative means. The equipment should not be returned without prior written authority. All shipping and insurance costs of returned equipment, are at the expense of the customer. All returned items must be properly and sufficiently packed.
The Ax60+ systems have latched alarms as standard however does have the option of disabling alarm latching. It is our hope that the following information will help to avoid confusion when silencing and acknowledging alarms.
Latched Alarms
These will not clear unless acknowledged. For example, if the target gas level increases beyond the alarm threshold, the device will go into alarm and remain like this until the alarm has been acknowledged.
Non-Latched Alarms
These will clear without acknowledgement. For example, if the target gas level increases beyond the alarm threshold, the unit will go into alarm but once the gas returns to safe limits the alarm automatically clears.
Both Latched and Non-Latched alarms can be muted with a single press of the Accept/Test button, but in order to acknowledge a latched alarm the user must first cycle through the display until an ‘*’ is seen, then press and hold the Accept/Test button for 3 seconds (resulting in the ‘*’ changing into a ‘>’.
The video below shows an example of muting and acknowledging a latched alarm
The Ax60+ Alarm/Strobe Unit is IP55 rated.
IP means Ingress Protection, the 2 numbers after indicate to what level the unit is able to protect itself against dust, moisture, liquids and accidental contact. The IP rating for this unit is broken down below;
However, the unit is Not Waterproof/Weatherproof for long periods of time, and in direct sunlight the UV light will fade the label on the unit. The Alarm Unit can be mounted outside if it has sufficient protection from the elements.
All relevant Ax60+ document information can be found on the Ax60+ product page.
There are two potential reasons for the Ax60+ to show a FLT16 code on the screen, these are:
If your unit is displaying a Flt16, first attempt a zero and span calibration adjustment then power cycle the device. If this is not possible or the issue is not resolved, check to see if it has been correctly configured as detailed below.
The Ax60+ is primarily a breathing air device, as such, the CO2 sensor unit alarms are restricted to only trigger in the ‘high-going’ direction. If a user changes the alarm ‘going’ to ‘low-going’ a FLT16 will ensue.
To clear this fault the following steps should be followed (be aware that only a short period of non-alarm time is available so you’ll need to be quick!!):
All relevant Ax60+ document information can be found on the Ax60+ product page.
There are two potential reasons for the Ax60+ to show a FLT16 code on the screen, these are:
If your unit is displaying a Flt16, first attempt a zero and span calibration adjustment then power cycle the device. If this is not possible or the issue is not resolved, check to see if it has been correctly configured as detailed below.
The Ax60+ is primarily a breathing air device, as such, the CO2 sensor unit alarms are restricted to only trigger in the ‘high-going’ direction. If a user changes the alarm ‘going’ to ‘low-going’ a FLT16 will ensue.
To clear this fault the following steps should be followed (be aware that only a short period of non-alarm time is available so you’ll need to be quick!!):
There is some backwards compatibility:
See table below for reference:
Ax60 Central Display |
Ax60+ Central Display |
|
Ax60 CO2 Sensor |
✔ |
✗ |
Ax60+ CO2 Sensor |
✔ |
✔ |
Ax60+ O2 Sensor |
✗ |
✔ |
View all Ax60+ Optional Extras & Accessories
Its flexibility is what makes it such a good product as it can suit a wide range of requirements each customer may present. There are a multitude of sensors, alarms and strobes you can attach to one CDU (central display unit). Included in this expansive set up choices are optional add ons, such as a beacon, a Kiosk set up and a DOM (Data output module).